Project Consultants / Management Consultants / Corporate Management Services – what kind of services we can offer to the following category of Hotel Owners:
- Hotel Owners who have new projects – conceptual design stage
- Hotel Owners who have new projects but already started say 30% to 60 % completion stage of development.
- Hotel Owners having problems managing their own hotels and require turnaround services for implementation of proper systems and procedures and develop business strategies to improve financial performance.
WHAT ARE THE SCOPE OF SERVICES WE CAN OFFER:
Conceptual Design – We can provide technical and advisory support services and work with the Architects and various consultants to come up with a product in line with the Owners vision and budget.
Technical Support Services – We can assist to review layout drawings of various hotel facilities, including the back house. Our objective is to have an end product that is marketable and user-friendly for customers with good operations efficiency.
Interior Design Support Services – Interior design themes, concept and materials used has to be in line with the overall product identity and its positioning in the market. In addition, careful consideration must be given to the budget and most of all to the ‘life span’ of the product/property.
Procurement – Assist to source and procure various operating supplies and equipment. There are so many needs to procure before the Hotel commences business and can be very ‘ mind-boggling’ to Hotel Owners unfamiliar with the needs of the Hotel. Careful planning will ensure the budget is well managed.
Manpower Planning and Development – Human resource management is one of the most challenging areas of management given the present attitude of the workers in this industry. Demand for skilled and experienced workers at various levels is very lacking. Good personnel policies with the right welfare and compensation schemes will ensure high productivity which will, in turn, provide good service to customers and ensure low staff turnover. We assist in all areas of personnel function, i.e. from interviewing, selection, recruitment, training, and development.
Sales and Marketing – This is one of the key areas in a management function. We have sound knowledge of mainstream marketing for domestic and overseas marketing. In addition, we have a huge data of various networking in govt. and commercial accounts for meetings and outing groups and good networking with various travel and tour operators in the country. Our primary role is to formulate, develop and implement an effective business development strategy for sales and marketing to be implemented by the management team.
Organization Planning and Set Up – A lot of planning and contingencies are involved towards the pre-opening and opening of a Hotel. It involves a lot of details, policies formulation, operational methods, management set up, and most of all timing, implementation, and execution of plans to achieve the desired result.
Corporate Services (turnaround services) – This is where we undertake to turn around distressed properties or abandoned projects wanting to restart. We normally do an operation and administrative audit to assess the project status. Thereon, we provide our workout proposals to turn around the businesses of the Hotel.